> For the complete documentation index, see [llms.txt](https://legacy-docs.usesmileid.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://legacy-docs.usesmileid.com/getting-started/signing-up.md).

# Signing Up

1\. To get a Smile ID account, schedule some time to speak with an expert [here](https://www.usesmileid.com/talk-to-an-expert/). This contact form allows us to better understand your business needs and provide you with better support.

2\. You will receive an email with a link to our onboarding form, where you can create an account on our portal, submit your company KYC, and sign our service order form to accept our terms and conditions.

3\. Sign up for an account by following the link.

4\. After clicking Create Account you should see this message:

![](/files/-MaHxpcwGFygERWO92uE)

5. You'll receive an email from us with you account details, from there you can set your password and get started!

The information you submit in our Onboarding form is covered under our privacy and security policy and will not be shared outside of Smile ID's compliance team without prior engagement and approval by you except if you violate our terms and conditions or if we receive a binding law enforcement order. In all such cases, we will attempt to promptly notify you that this information has been requested by law enforcement.

**Once this information is received and verified your account will be enabled for Production.**


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://legacy-docs.usesmileid.com/getting-started/signing-up.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.