> For the complete documentation index, see [llms.txt](https://legacy-docs.usesmileid.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://legacy-docs.usesmileid.com/integration-options/mobile/android/sdk-error-handling.md).

# SDK Error Handling

### Camera Errors

| Error | Message                                          |
| ----- | ------------------------------------------------ |
| 11    | Unable to initialize the selfie camera.          |
| 10    | Your device doesn't support the selfie camera    |
| 14    | ID Capture failed                                |
| 16    | ID Card picture callback failed to return image. |
| 316   | ID Card auto focus failed.                       |
| 317   | ID Card touch focus failed.                      |
| 18    | ID Card draw view failed.                        |
| 9     | ID Card camera initialization failed.            |
|       |                                                  |

### File Related Errors

| Error | Message                                                                               |
| ----- | ------------------------------------------------------------------------------------- |
| 311   | Unable to submit. File packaging error.                                               |
| 13    | Failed to submit. Could not create ZIP file.                                          |
| 21    | Data packaging failed, no resources found, or operation has been canceled             |
| 28    | Cannot execute operation, No job found for provided tag                               |
| 37    | Packaging failed, Json parsing failed                                                 |
| 767   | Invalid tag format please ensure there are no spaces or special characters in the tag |
|       |                                                                                       |

### Network Errors

| Error | Message                                                                                           |
| ----- | ------------------------------------------------------------------------------------------------- |
| 27    | Not Authorized (When the server returns a 401 error)                                              |
| 12    | Failed to submit. Upload link not received.�                                                      |
| 2210  | Enroll does not exist for specified user.                                                         |
| 15    | Unable to verify user. Authentication failed.                                                     |
| 17    | A network error occurred, Please try again.                                                       |
| 19    | Either operation is timed out or you cancelled the running operation.Please try submitting again. |
| 22    | Enroll failed.                                                                                    |
| 25    | Job type requires an ID Card image.                                                               |
| 26    | Authentication failed enroll not found on server                                                  |
| 29    | Auth Smile Request Failed                                                                         |
| 30    | Images unusable                                                                                   |
| 40    | Id validation requires ID Number, ID Type and Country                                             |
| 2212  | Id validation failed                                                                              |


---

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